| On 7-3-07, I
emailed Mr. Michael Fears (Florida) regarding a
Rolex-made Tudor brand Submariner 7928 wristwatch
he had listed on the eBay auction website. Mr. Fears' auction represented the
watch as "all original condition". Mr.
Fears offered to sell the watch to me for $1000.00
plus a copy of a book I wrote on Rolex watches. We
agreed that I would send him $500.00 via PayPal
(online payment service) and the remainder via
BillPoint (online payment service). I remitted
$500.00 via PayPal (transaction ID#
7J557668DL2795402) on 7-19-07 at 09:13:35. Mr.
Fears invoiced me for the remaining balance of
$500.00. The balance was remitted in two separate
transactions of $250.00 each through BillPoint
(Order Reference ID: QHDKURS & 5K9YFEU).
Mr. Fears shipped the watch to
me via Federal Express / Feel free to
review tracking# 837596536574). I received the
watch. Upon opening the package, I immediately
questioned the authenticity of the watch. The
crown appeared to be fake, as did the dial. Mr.
Fears emailed me telling
me had forgotten to send the receipt for work just
done on the watch. I replied asking for a scan of
the receipt stating, "I have some serious
questions about this watch. I don't want to speak
out of turn, but I am very concerned about its
authenticity." Mr. Fears replied that the
idea concerned him, but simply asked that I call
the folks at "WatchDoctor" (Port
Charlotte) who had serviced the watch. I replied,
via email, saying, "...I've never seen a case
WITHOUT any traces of case ref# or serial number.
This one has neither. I know for sure the caseback
wasn't made by Rolex or Tudor. 'Switzerland' is
spelled 'Swizerland' on the inside. Rolex doesn't
make that kind of typos. Also, the stamping on the
caseback is wrong. It looks sandblasted, but
should be an actual stamping into the metal. All
of these things lead me to believe the watch is a
total fake... I trust that you will offer a refund
should I find that the watch is not authentic, as
advertised."
Mr. Fears replied,
"Charlie whatever it is it is I did not take
a good look at it guilty of just buying it and
throwing some money at it Jeff [last name removed]
is the guy at The Watch Doctor phone [phone no
removed] is the guy who did work on it so you are
right I am not going anywhere lets see whats up
with it". The statement, "So you are
right. I am not going anywhere" implies that
Mr. Fears was willing to see the matter through as
agreed.
I followed up with Mr.
Fears.
Mr. Fears replied
"Charlie I haven't heard from you so I am
assuming everything worked out..." As this
was suspicious, I immediately replied,
"...The watch is a total fake -- top to
bottom. Since you said you didn't take a good look
at the watch, I would appreciate your taking my
word and that of others who looked at the pictures
and said they believe it is fake. BTW, I checked
it against other Tudor Submariners I have owned. I
also checked it against other Tudors I've owned
AND pictures of other Tudor Subs on eBay and
elsewhere. I assure you that the watch is not a
real Tudor Submariner... Mike, I first emailed you
eleven days ago asking for a refund. That was well
within the acceptable time frame for requesting a
refund. I emailed again last night asking for a
quick resolution. I would like for us to complete
same in a timely manner. A partial refund via PayPal, with the remainder via check or money
order, would be suitable... OR however you wish
handle the refund. I just need to get this
resolved quickly. Please let me know how you want
to proceed. THANKS! :-)"
There was no contact from Mr.
Fears for three days. When he did reply, he
refused to refund my money for two reasons: 1) the
premise that his "watch guys" said the
watch is authentic and 2) that I had not returned
the watch to him. [I was not willing to return the
watch until I received at least a partial refund.]
I replied saying his terms were
unacceptable as my confidence level in his word
was waning at that point. Mr. Fears did not
respond for four days. I emailed him again stating, "Mike, I'm sorry to have to
do this, but I am giving you 24 hours to process
at least $500.00 into my PayPal account or via
overnight express mail..."
I was quite upset as I wrote,
"...I've messed around with this MUCH longer than
I should have. Your denial of a problem existing,
along with your lackluster communications have
given me very good reason not to trust you enough
to send the watch back -- and then be out my money
AND the fake watch..."
Mr. Fears replied
"I wiah [wish] I never got in this mess and I
do not want to rigp [rip] you off but you are
being unreasonable." My reply was as follows:
"...You should step up and handle the
complaint and provide a refund... I am flatly not
willing to take a loss on the watch. However, I'll
gladly compromise with you. Send me $500.00 by
midnight and I'll return the watch to you within
48 hours. You have my word on it. I have kept my
word to you and that will not change in the face
of adversity. The only thing is that I am not
willing to drag this out any longer... Send the
partial refund and I'll send the watch. That's the
most fair thing for both of us. We both get
something and we both risk something... You can
have the watch checked out when you get it back.
If I am wrong, then you keep the remaining balance
of $500.00 and return the watch to me. I'll return
the $500.00 to you and enjoy wearing the watch.
End of story. OTOH, if I am right about the
authenticity, you agree IN WRITING to refund the
other $500.00 to me within five days of receipt of
the watch. That's more than reasonable."
The midnight deadline came and
went without any communication from Michael Fears.
I allowed an extra 24 hours in hopes he was simply
busy and unable to reply. Even so, there was no
response. I emailed Mr. Fears again:
"I gave you an extra 24 hours in hopes you
would do the right thing. You have not. Therefore,
you leave me no choice but to assume the worst. I
will give you one LAST chance to make good. Send a
partial refund by the close of business Friday. No
ifs, ands or buts..."
Later that morning, Mr. Fears
finally replied with the following email: "MR
Jarman I have received nothing but threats and
deadlines... I consider this closed and any
further contact from you will be considered
harasment and action will be taken. Michael
Fears"
I was really hoping that
offering Mr. Fears several opportunities and 40
days (since my first request for a refund) would
end in amiably. Unfortunately, it has not.
My last attempt to resolve the
matter amiably was offered. I contacted
Mr. Fears' watchmaker and asked him to mediate. He
agreed to have me send the watch to him. He would
authenticate it and then Mr. Fears would know for
sure that the watch is counterfeit. As this was
the ONLY option Mr. Fears said was acceptable, I
offered him that option -- with my ONLY
stipulation being that he agree, in writing, to
provide a full refund IF the watch was deemed
counterfeit by his watchmaker. Since he was so
adamant about having an expert authenticate the
watch AND that his watchmaker said it was real, he
was offered the best of both worlds -- his own
watchmaker as the authenticator.
Anyway, that was five days ago.
Mr. Fears seems to have disappeared. My OPINION is
that he knew the watch was counterfeit from the
beginning. IF he agreed to his own terms, he would
be stuck with no way to quarrel about the outcome.
Therefore, I believe he has discontinued contact
in an attempt to avoid resolving the matter at all
-- AND keep my $1000.00.
FWIW - the watch has been
examined by several collectors (via photos) and a
watchmaker w/ 25+ yrs experience in the trade. All
have said the watch is counterfeit.
A FEW DETAILS TO NOTE: The Tudor
Submariner 7928 used only one movement -- the
caliber 390 (based on the Rolex 1030). The
movement in the watch I purchased is actually an
A.Shield caliber 917 (used in Mido watches). There
is no crown tube, nor any place for one to be
fitted. The "engaving" on the caseback
is sandblasted, not stamped. Most telling is the
fact that the Tudor Submariner 7928 is a NON-DATE
model. The watch Mr. Fears sold to me as a 7928
Submariner is a date model.
You should know that Mr. Fears
was warned that posts would be written to all of
the Crummy Deals forums. I wish it had not come to
this, but I cannot afford to take a $1000 hit on a
fake Rolex. Letting others know may save someone
else from loosing money to him as well.
Respectfully submitted,
T. Charles Jarman (aka CharlieJ)
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